Version: 2025-02-16

1. Introduction

At BULLTECH, your privacy is a top priority. This Privacy Policy explains how we collect, use, process, and secure information when you use the MakeNess AI mobile application ("App"). This policy is designed to comply with French law and applicable European regulations such as the GDPR. By using our App, you consent to the practices described herein.

2. Information We Collect

2.1. Non-Personal Data

We do not collect personally identifiable information (PII) by default. The following non-personal data is collected to improve our service:

• Country Code: Helps us understand our geographic user base.

• Screen Size and Device Language: Enables us to optimize the user interface and functionality.

• Unique Device ID: A unique identifier stored on your device to track the installed App for diagnostic purposes.

• App ID and Usage Data: Includes logs, error reports, and system diagnostics to ensure the smooth operation of the App.

2.2. Content Data

• Prompts and Responses: When you interact with the App for image generation or LLM-based tasks, we store the prompts you submit and the responses generated. While we do not deliberately collect PII, any personal information you include within your prompts will be stored as part of this content data.

3. How We Use Your Information

Your data is used to:

• Provide and Enhance Services: Enable the core functionality of MakeNess AI, including generating images and processing text through LLMs.

• Diagnostic and Performance Analysis: Monitor app performance and resolve technical issues using data such as device metrics and usage logs.

• Feature Development: Analyze user interactions to propose new features that enhance the overall user experience.

• Security: Protect the integrity of our App and your data through continuous monitoring and analysis.

4. Data Processing, Storage, and Security

4.1. Data Processing and Storage

• Cloud Services: All data is processed and stored using Google Cloud services.

• Monitoring Tools: We use tools such as Logs Explorer to track usage data and diagnose issues.

• Stored Data: The information stored includes non-identifiable metrics (e.g., device and usage data), along with any prompts and responses provided through the App.

4.2. Security Measures

• Encryption: Data is encrypted during transit and at rest using industry-standard encryption protocols.

• Access Controls: Strict access controls and authentication measures are in place to limit data access to authorized personnel only.

• Continuous Monitoring: We continually monitor our systems for potential vulnerabilities and take immediate steps to address any security issues.

4.3. Anonymization and Data Retention

• Anonymization: Non-essential data is anonymized to prevent the identification of individual users.

• Retention Period: Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users can request deletion of their data at any time.

5. Data Retention

• Usage Data: Retained for diagnostic, analytical, and service improvement purposes.

• Content Data: Prompts and responses are stored to facilitate the operation of the App, with retention periods defined based on the necessity for service delivery.

• Deletion Requests: Users may request the deletion of specific data via email or the in-app feedback form, and such requests will be processed in accordance with applicable legal obligations.

6. User Rights

• Access: You have the right to request access to any data we hold about you.

• Correction: If you believe any information is inaccurate, you may request corrections.

• Deletion: You may ask for your data to be deleted by contacting us through our official channels.

• Data Portability: Where applicable, you can request your data in a structured, machine-readable format.

• Exercising Rights: To exercise any of these rights, please contact us via the feedback form in the App or through our official email address.

7. Third-Party Services and Data Sharing

• Google Cloud: We rely on Google Cloud for data processing and storage. Your data may be processed in accordance with Google’s privacy policies.

• Limited Sharing: We do not share your data with third parties for their marketing purposes without your explicit consent. Any sharing of data is strictly limited to what is necessary for the provision and improvement of the App.

• Third-Party Integrations: The App’s integration with external services is governed by their respective privacy policies and terms.

8. International Data Transfers

• Data Flow: Although our primary operations are based in France, your data may be transferred to and processed in jurisdictions outside of the European Union.

• Compliance: All international data transfers are conducted in compliance with applicable data protection laws, ensuring that appropriate safeguards are in place.

9. Changes to This Privacy Policy

BULLTECH reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the feedback form in link or by emailing our support team. All inquiries related to data access, correction, or deletion will be addressed promptly in accordance with applicable law.